National Express

"We've tried everything to rid the station of pigeons and this was our last hope! Customers used to complain about the nuisance birds stealing food and making a mess, but it was impossible to make them leave. Since we introduced Hawk Force we’ve seen a huge reduction in the amount of pigeons at the station."

The response we get from customers in fantastic. They really enjoy watching the hawks in action and chatting to the handlers – it’s become quite a tourist attraction.

Chris Wright, Customer experience for National Express

May, 2009